Cancellation policy

Order cancellation

Products currently offered on the Phoenix Coffee Company Inc. website are sold as one-time purchases.

To request a change or cancellation, contact guestservices@arisingfromfire.com as soon as possible and include your order number. For information about returns and refunds, see our Return & Refund Policy.

For help with an earlier purchase agreement, contact Guest Services. This page does not change the terms or rights that apply to existing agreements or under applicable law.